Service Agreement

Legally Binding Agreement:

By accepting an appointment with Riverview Pressure Cleaning LLC, you are agreeing to a legally binding contract for work to be completed at an agreed-upon price. In the event that you break this contract, all deposits made to the company shall be surrendered as damages. Failure to pay may result in court fees and a lien on your property.

A) Riverview Pressure Cleaning LLC offers a 30-day warranty for all cleaning services with limitations. Warranties will not be valid for service areas effected by acts of mother nature, or if any updates or changes have been made to the service area. Riverview Pressure Cleaning LLC has the right to not cover warranties on service areas with pre-existing conditions, or service areas that show signs of pre-existing damage. 

B) Roof washing comes with a 1-year warranty. Warranties will not include the event of pollen, leaves or debris accumulation.

Exclusions

This warranty will not cover damages caused by

• Improper cleaning or maintenance
• Lack of maintenance
• Excessive weather events like heavy frost or extreme heat
• Damage caused by acts of mother nature or other major events such as fire, flooding, and fallen debris
• Improper drainage leading to moisture buildup
• Insect or animal activity
• Improper usage or storage of items/vehicles or containers on the patio, pavers or concrete. 

If you have any questions regarding the warranty coverage, feel free to contact us at (813) 938-0131. You can also send an email to service@riverviewpressurecleaning.com

Riverview Pressure Cleaning LLC does not nor will not guarantee results for stain removal services and are not covered with warranties. Stain removal is treated as a best effort service. 

By accepting this agreement, you agree to the following terms regarding the use of water supply for the completion of the stated project by Riverview Pressure Cleaning LLC:



• You grant Riverview Pressure Cleaning LLC the right to utilize an on-site water supply as needed to complete the pressure cleaning project. This usage is included as part of the service and does not require additional compensation.
• If an exterior water supply is not available at the project site, Riverview Pressure Cleaning LLC will incur an additional charge to compensate for the lack of on-site water.
• It is the responsibility of the customer to ensure that the water supply is turned on and in proper working order before the arrival of Riverview Pressure Cleaning LLC. This will help avoid any delays or additional charges associated with water supply issues.
• Additional charges may apply if the water supply is not available, which could result in delays or increased operational costs. These charges will be added to the final invoice.

If you have any concerns regarding your water supply or its availability, contact Riverview Pressure Cleaning LLC in advance to discuss potential solutions or alternatives.

The properties and species of wood age and weather can greatly affect the resulting color or tone of the stain. Note: Variances may occur on individual boards as well as the total project, as densities and other. Characteristics vary across and throughout the wood. Riverview Pressure Cleaning LLC and its associates attempt to represent the final finish color and tones as best as possible. While we can often give you an idea of the overall color or tone you must expect some variance in the overall finish.

After conducting surface cleaning to eliminate pollutants such as debris, dirt, grime, mold, mildew, and algae, it is possible for pre-existing imperfections on the surface to become visible. The overall appearance of concrete is influenced by several factors, primarily related to when it was originally poured and cured. As the surface pollutants are removed, the concrete will expose any imperfections that were previously hidden by these stains. Customers should be aware that not all concrete will have a uniform appearance, even within the same driveway, patio, sidewalk, or concrete slab.

When engaging the services of Riverview Pressure Cleaning LLC, it is important to adhere to certain safety guidelines to ensure the well-being of everyone involved. Our team is dedicated to providing superior service while maintaining a safe environment. Here is what we ask from you when we are on location:

Keep Children and Pets Away

• Children: Ensure that all children are kept at a safe distance from the work area. Pressure cleaning equipment can be dangerous, and it is crucial to prevent accidents by maintaining a secure perimeter.
• Pets: Similarly, all pets should be kept indoors or in a secured area away from the work site. This prevents any harm to your beloved pets and allows our team to work without interruption.

Other Individuals

• Family and Visitors: Please make sure that any other individuals who might be present on the property are aware of the ongoing work and the importance of staying clear of the designated area. This will help avoid any unnecessary risks or disruptions.

Why These Precautions Are Important

• Safety First: The primary reason for these precautions is safety. Pressure cleaning involves high-pressure water jets, which can cause injury if mishandled or if individuals are too close to the operation.
• Efficiency: By keeping the work area clear, our team can perform their tasks more efficiently and without distraction, ensuring a high-quality finish.
• Liability: These measures help in minimizing any potential liabilities should an accident occur, protecting both you and our team.

Payments to Riverview Pressure Cleaning LLC are required according to the schedule outlined in the contract and can be made via cash, check, Zelle, CashApp, or credit card. We accept Mastercard, Visa, American Express, and Discover. Please note that credit card payments will incur an additional processing fee. All outstanding balances are always due upon job completion, with the only exception being an agreed modification for commercial clients or municipalities. Any deviations from this policy must be mutually agreed upon and documented in writing.

Scheduling in a business which productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a minimum, however, circumstances that are beyond our control may affect your project start and completion dates. You will be notified of any changes.

Please be aware that once you schedule an appointment with Riverview Pressure Cleaning LLC, we reserve that time exclusively for you. We strive to allocate the appropriate duration based on your description or an on-site walkthrough. Any additional work requested during the cleaning appointment will be at the service provider's discretion and will depend on the time available. If we encounter time constraints, we will propose an alternative appointment to fulfill those additional requests.

Please note that cancellations made up to 48 hours prior to a scheduled appointment via email, text, or phone call will be processed without any penalty. Cancellations initiated by Riverview Pressure Cleaning LLC can be rescheduled without any charges to the customer.

Cancellations made within 48 hours of the appointment may incur a fee of $25.00, at the discretion of Riverview Pressure Cleaning LLC.

Appointments where our service provider cannot access the property, the property is unprepared, the customer is unavailable, or if there is no communication with the customer upon arrival will be considered a cancellation without notice after a 30-minute grace period. Once our team is on-site, any customer-initiated cancellation will incur a charge of $100.00. Additionally, if there is a delay caused by the customer exceeding 15 minutes, a fee of $25.00 will be charged for each additional 15-minute increment.

You can cancel or reschedule an appointment by emailing to service@riverviewpressurecleaning, texting or calling to (813) 938-0131.

The homeowner is responsible for the removal and replacement of grills, deck or patio furniture, planters, and any other items prior to our arrival. If Riverview Pressure Cleaning LLC must remove items from the work area, we will not be liable for any damage, breakage, or storage concerns. Please note that an additional charge may apply for the time and labor involved in the removal and replacement of these items.

Riverview Pressure Cleaning LLC is not liable for damages resulting from:

• Improperly installed siding
• Loose shingles or siding
• Broken or open windows
• Damaged screens
• Improperly sealed windows and doors
• Wood rot
• Defective construction
• Poorly secured wires
• Loose or poorly installed gutters
• Improper caulking



In cases involving aluminum siding, as well as some instances with vinyl siding, be aware that sun exposure and weather conditions may lead to bleaching or fading of colors. Any failing surface materials may become more noticeable. Riverview Pressure Cleaning LLC will not take responsibility for such conditions. Furthermore, we are not liable for loose mortar that may come loose during the cleaning process. To ensure a safe cleaning experience, Riverview Pressure Cleaning LLC employs Soft Washing for roofs and low pressure for siding, fences, and screens.

Some stains are resistant to power washing. Examples include tree sap, artillery fungus, and splatters from various stains and paints, which conventional methods cannot effectively remove. We strive to highlight these areas to our customers during project estimates. In some cases, certain stains may be impossible to eliminate entirely. Riverview Pressure Cleaning LLC cannot guarantee the removal of artillery fungus from exterior surfaces of the house.

Bugs and Infestations



A prevalent issue in our area is the presence of Mud Dobbers, which create dirt mounds on homes. While pressure washing can remove the mud, it may still leave a stain on the stucco. Spider nests, which appear as small yellow sacks, are commonly found in new constructions or properties near wooded areas. Additionally, spider webs in pool cages can be troublesome. Although our cleaning solution assists in breaking down the webs, we cannot promise complete removal of these sticky nests or the spiders, as this typically falls under pest control. We will make every effort to make the house or building look as clean as possible, but we cannot prevent the return of pests or their nests. Our objective is to clean the surfaces to the best of our ability without causing further damage.

Riverview Pressure Cleaning LLC anticipates that your property is in good repair and weathertight. This includes all electrical services, such as receptacles and light fixtures, as well as doors and windows. Riverview Pressure Cleaning LLC is not liable for damages resulting from water infiltration due to poor or improper installation, maintenance, or repair of electrical-related items, doors, or windows.

Windows may exhibit water spots as a result of our cleaning services. Riverview Pressure Cleaning LLC employs a chemical neutralizer to eliminate any cleaning residue from the glass. However, since the final rinse utilizes county water, it may leave water spots as the windows dry.

By accepting our appointment, which also serves as a service agreement, the customer acknowledges that they have read and understood all the terms and conditions outlined in this agreement. The customer is now scheduled for the agreed date and time and is financially responsible for this agreement, including any cancellation fees.